9-lesson course · about 3 hours
Run useful weekly one-on-one meetings
For First-time managers who have recently moved from an individual contributor role to managing a small team, who know their team members as…
Also written for:Newly promoted engineering managers
Set up and hold a 25-30 minute weekly one-on-one with each direct report that surfaces problems early and builds trust.
What you’ll be able to do
By the end, you can…
How it works
A tutor that meets you where you are
- Adaptive lessonsLessons adapt to your level as a first-time manager, moving from setting up the meetings to handling tricky conversations.
- Ask the AI tutor anythingGet immediate help by typing or asking out loud. The AI tutor can clarify concepts or help you draft questions for your next meeting.
- Quizzes and flashcardsTest your understanding with quizzes and flashcards tied to each lesson on conversation structure and listening techniques.
- Track your progressMonitor your completion through the nine lessons and earn a certificate when you finish the course.
Curriculum
The curriculum
Across three modules, you will learn how to set up, run, and adapt weekly one-on-one meetings with your direct reports. Each lesson builds practical skills you can apply immediately with your team.
Module 1Setting Up Your One-on-Ones2 lessons
1Why One-on-Ones Matter
- Explain the core purpose of a weekly one-on-one in your own words
- List at least three common pitfalls that make one-on-ones ineffective
- Distinguish one-on-ones from status updates, team meetings, and performance reviews
2Choosing Frequency, Length, and Cadence
- Choose a weekly time slot and duration for each direct report's one-on-one
- Set up recurring calendar invites with a shared notes document attached
- Explain to a direct report why the meeting exists and what to expect
Module 2Running the Conversation5 lessons
3Building a Shared Agenda Template
- Create a shared agenda template with clear sections for both manager and report items
- Add at least one item to the template before each meeting and encourage your report to do the same
- Decide which items belong in a one-on-one versus a team meeting or separate discussion
4Opening the Meeting
- Open a one-on-one with a question that invites the report to lead
- Recognize when the conversation has slipped into status-update mode and redirect it
- Adjust your opening based on whether the report has added agenda items
5Listening and Follow-Up Questions
- Use follow-up questions to dig beneath a surface answer during a one-on-one
- Identify when a report is hinting at a concern without stating it directly
- Ask about development interests in a way that feels natural, not like a formal review
6Raising Feedback and Concerns
- Decide whether a piece of feedback belongs in a one-on-one or requires a separate conversation
- Raise a concern using specific, behavioral language rather than vague judgment
- Balance feedback with the rest of the agenda so the meeting doesn't become a critique session
7Closing with Action Items
- Summarize action items at the end of each one-on-one with an owner and a due date for each
- Write action items into the shared document so they carry forward to the next meeting
- Decide what level of documentation is appropriate without over-formalizing the meeting
Module 3Adapting to Different Situations2 lessons
8Handling Quiet, Talkative, and Remote Reports
- Adjust your approach for a report who gives short answers or says everything is fine
- Keep a one-on-one on track when a report tends to dominate the conversation
- Run an effective remote one-on-one that doesn't feel like just another video call
9Recognizing and Fixing What Isn't Working
- Spot signs that a one-on-one is not working for a specific report
- Adjust frequency, length, or format based on what a particular person needs
- Raise the topic directly with a report and ask for their input on improving the meeting
Who it’s for
Made for you if…
Made for: First-time managers who have recently moved from an individual contributor role to managing a small team, who know their team members as…
Newly promoted manager
You just moved from an individual contributor role and need to establish a regular one-on-one routine with your former peers.
Manager struggling with status updates
Your one-on-ones feel like repetitive status updates and you want to surface actual blockers and build trust.
Questions
Good to know
Do I need prior management experience?
No. This course is designed for first-time managers who have recently moved from an individual contributor role and have not yet established a one-on-one routine.
What tools do I need for this course?
You need basic understanding of your company's performance expectations for your team, plus access to a calendar and a notes tool you can share with each direct report.
Does this course cover formal performance reviews?
No. This course focuses specifically on running useful weekly one-on-ones and excludes formal performance reviews, compensation discussions, and team meetings.
How long does the course take?
The course is estimated to take about 3 hours to complete across its nine lessons.